BE A LEADER WITH R BANK’S OPERATIONS TEAM!

At R Bank, we believe banking is about more than just transactions—it’s about people, relationships, and community. We’re looking for a Digital and Treasury Support Officer. If you thrive in a fast-paced environment, enjoy working with vendors, employees, and customers to implement various digital and treasury products and want to be part of a bank that values integrity and service, this is the role for you!

WHY YOU’LL LOVE WORKING FOR R BANK

We’re a locally owned bank that puts relationships first. We invest in our employees, celebrate their successes, and provide opportunities to grow. At R Bank, you’re not just another team member— you’re part of a community that values your contributions and supports your career goals.

WHAT WILL YOU DO?

• Create and Implement Digital Banking procedures to ensure functions are compliant and efficient for end users.
• Alongside Director of Business Banking, create and implement Treasury Management procedures to ensure functions are compliant and efficient for end users.
• Assist with and manage implementation projects for Digital and Treasury, while working closely with all associated parties from vendors, internal customers, and customers.
• Partner with and take ownership of various service vendor relationships to troubleshoot possible functionality challenges, upgrades, changes, etc.
• Ensure that all applicable service vendors are always held accountable and within frames of all service relationship agreements.
• Assist with and lead Online Banking operations.
  • Online Banking registrations and maintenance, including end user setups
  • Bill Pay setup and maintenance
  • Mobile Deposit review and maintenance
  • Troubleshooting and Access support
  • User Profile maintenance
  • Mobile Application updates and maintenance
  • Daily processing of ACHs, Online Wires, online banking registrations, mobile deposits, lockbox, Stop Payments, etc.
• Assist with and lead the operations of Treasury Services.
  • ACH Origination setups, maintenance, review
  • Consumer and Commercial Wire Origination Setups, maintenance, review
  • Remote Deposit Capture setups, maintenance, review
  • Limit change requests
  • Positive Pay setups and returns
  • Lockbox processing and reporting
  • Periodic reviews and annual audits
• Upon request, assist with required monthly reports.
• Participate in audit/regulatory exam process including but not limited to
  • Data Gathering
  • Exit Interviews as requested
  • Exam remediation.
• Ensure operational procedures and policies are adhered to within bank audit guidelines.
• Work with fellow Operations Officer(s) to enhance leadership skills necessary to further career development.
• Assist with further developing skill set of team members to meet demands of growth.
• Complete required BSA / AML training, adhere to BSA / AML requirements and R Bank policy, and report any abnormal activity on high-risk customers.
• Other duties as assigned.

WHAT DO YOU BRING TO THE TEAM?

• Ability to work efficiently and accurately in an atmosphere of frequent interruption.
• Ability to read, understand and carry out verbal and written instructions and to request clarification when needed.
• Proficient in arithmetic, bank practices and procedures.
• Must be adaptable.
• Must be team oriented and able to work with other personnel collaboratively.
• Ability to be self-motivated person with an outgoing and pleasant personality.
• Excellent typing and word processing skills.
• Familiarity with bank software, database management and Internet based software programs.
• Ability to speak Spanish.
• CTP or AAP certifications preferred.
• APRP certification preferred.

WHAT WILL IT TAKE FROM YOU?

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and work on a computer for prolonged periods of time. The employee is occasionally required to stand; walk; use hands to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

WHAT ARE THE BENEFITS?

R Bank is committed to the success of our employees. We offer an attractive benefits package including Medical, Dental, Vision, Life, Disability, 401k, and EAP. You can learn more about R Bank and our services at www.r.bank.

APPLY

If you meet all of the minimum qualifications for this position and would like to apply, please email updated résumé to HumanResources@r.bank or you may upload via www.r.bank.

Click here to apply for this position online.

R Bank is subject to Executive Order 11246 and to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (VEVRAA). It is the policy of R Bank to provide equal employment opportunity to all qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, veteran status, or disability.