Job Summary: Responsible for providing leadership, direction and guidance of Market activities, while ensuring short and long-range profitability and planned growth of the Bank.
Education: A minimum of a bachelor’s degree in a business or finance-related field; or equivalent experience is preferred. Equivalent experience: 1 year of experience is equal to 1 year of education.
Experience: A minimum of 7 years’ experience in lending and bank operations is required, in addition to a minimum of 3 years’ supervisory experience.
Job Specific Responsibilities:
- Develops the strategic goals and objectives of the market location.
- Monitors the performance of the bank within the market and develops strategies to increase market share.
- Leads, coaches, evaluates, executes, and impacts the proactive marketing activities for the attraction, expansion, and retention of customers.
- Strengthens new and current customer relationships, introduces new and existing customers to the banks products and services, addresses customer questions, and cross sells products and services.
- Assists and oversees staff in commercial lending. Performs market lending duties.
- Collaborates with Branch Manager to ensure operational functions are in alignment with overall market goals.
- Represents the Bank in community functions.
- Maintains prescribed security controls to protect against criminal and fraudulent operations and/or unnecessary risk or exposure.
- Assists in the preparation of budget; monitors and operates according to budget.
- Coordinates marketing programs with the Marketing department.
- Stays abreast of all issues, laws, and regulations pertaining to banking.
- Participates in an on-going comprehensive training program to maintain awareness of compliance regulations; complies with Bank Secrecy Act and with operating controls and procedures; accountable for compliance with applicable consumer laws and regulations.
- Other duties as assigned.
Required Technical Knowledge:
- General computer skills
- Microsoft Office, specifically Word and Excel
Expectations of an Employee:
- Treat all customers and fellow employees with respect
- Exceed customer expectations
- Meet customer needs
- Conduct interactions with honest, ethical, and strong moral principles
- Perform at the highest level
- Take responsibility for actions
- Do what is expected
- Lead by example
- Work as a team
- Efficiently share information in a collaborating and proactive manner
- Pay attention to detail
- Solve problems
- Make sound decisions
- Manage time effectively
- Prioritize effectively
- Perform multiple tasks simultaneously
- Show up for work and be on time
- Comply with all laws and regulations
- Complete all required training
Supervisory Responsibilities: Yes
Amount of Travel: 10-15% of the time
Physical Requirements:
- May need to sit/stand for long periods of time
- Sustained visual concentration while working at the computer
- Typing on a keyboard for long periods of time
- Handle high-stress environment
- Maintain professional appearance
Benefits Include:
- Medical, Rx, Dental, and Vision insurance
- HSA, FSA, and Limited FSA
- Employer-paid and voluntary Life Insurance/AD&D
- Short-Term Disability
- Long-Term Disability
- Accident/Hospital Indemnity/Critical Illness voluntary plans
- Identify Theft Protection
- 401k with employer match
- Vacation, Sick Leave, and Holiday pay
- Tuition Reimbursement
- Gym membership discounts
- Annual payrate increases
- Incentive based bonuses
It is the policy of FirstBank Southwest to provide equal opportunity employment (EOE) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, FirstBank Southwest will provide reasonable accommodations for qualified individuals with disabilities. FirstBank Southwest is an affirmative action employer.