Under the guidance and direction of the CIO, the Operations Analyst is responsible for collecting, analyzing, entering, presenting and managing the data for the following programs:

• Business Continuity Plan
• Vendor Management
• Risk Assessments
• Information Security Policies
• Enterprise Risk Management

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Includes the following; other duties may be assigned:

BCP
• Maintain and input data into the Business Continuity Plan (BCP) application.
• Make recommendations to management for enhancements to the BCP.
• Use of analytical and critical thinking to determine actionable impacts to the BCP.
• Assist in interviewing functional department managers each year to determine modifications within the BCP to reflect Business Impact Questionnaire results.
• Assist in coordinating scenario testing for BCP documentation.

Vendor Management
• Enter and maintain significant/critical vendor profiles in the Vendor Management (VM) application.
• Responsible for the data integrity for all vendors in the VM application.
• Responsible for gathering documentation to keep vendor due diligence current.
• Use critical thinking to analyze new vendors and make recommendations and perform required due diligence based on criticality.
• Ability to use critical thinking to make recommendations to move certain vendors between criticality levels based on new information.
• Work with other departments of the bank to perform tasks that support Vendor Management.

Risk Assessments
• Responsible for maintaining risk assessments for the following areas of the bank:

• Online, Mobile, Telephone Banking
• Social Media
• Systems Access
• Information and Cyber Security
• Workflows
• Various applications and products

• Responsible for coordinating meetings with functional department managers to perform risk assessments on various services/products.
• Responsible for data entry of Risk Assessments into the online Risk Assessment application.
• Use critical thinking and logic to determine if and when certain bank assets, services, or products need a risk assessment.

Information Security Policies
• Coordinate meetings with functional department managers to discuss and document information security policies.
• Maintain Information Security Policies in the online application to include, but not limited to:

• Change Management
• Core Application
• Incident Response
• Intrusion Detection and Prevention
• Mobile Devices
• Social Media
• Wireless Network Access

Enterprise Risk Management
• Assist in creating and modifying

• ERM Risk Assessment
• GAP analysis report
• Top 10 risks and Key Performance Indicators (KPI’s)

• Assist with the development and maintenance of

• ERM Policy
• Mission Statements for Audit Committee and Risk/Compliance Committee
• Risk Profiles

Data Analytics
• Assist in creating and maintaining reports for users to support business functions.
• Assist with managing reporting to streamline reports and eliminate duplicate effort.

QUALIFICATION REQUIREMENTS:

• Physical attendance at the workplace is an inherent requirement of the role.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Outstanding communicator internally with department managers, directors and executives.
• Excellent people and public speaking skills.
• Outstanding organizational and banking leadership abilities,
• A business acumen and exemplary work ethic.
• Aptitude in decision-making and problem-solving.
• Basic understanding of banking business functions, such as HR, finance, credit, deposit operations, investments, marketing etc.

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree from a four-year college or university.
• 3 to 5 years of work experience, preferably within a financial institution.
• Prefer to have completed a graduate school of banking program. Must honor bank philosophies, policies, and expectations regarding core values, customer service, human resource policies and code of conduct and ethics.

Click here to learn more and apply for this position at Austin Bank.