The Deposit Operations Manager will effectively oversee the day-to-day functions, compliance, operational and administrative tasks of the back-office Deposit Operations Department.
Responsible for the supervision and coordination of the Deposit Operations staff and activities. Establish goals, assign accountabilities and set priorities. Provide employee development and training, as well as performance evaluation and management.
Actively manage all aspects of back-office Deposit Operations encompassing:
- Check and deposit account functions, including check payments, deposited items, ACH, non-post, overdrafts and return items, positive pay, large-item review, adjustments, ATM and debit card settlement, Reg E error resolution and related reconciliations pertaining to DDA/SAV/COD.
- Wire transfer and ACH file origination, processing, settlement and reconciliation.
- Quality control functions, including audit of CIP new accounts and existing account maintenance, stop payments, change of address, Individual Retirement Account transactions and Reg CC check deposit holds.
- Remote and mobile deposit review, resolution of teller capture batch discrepancies.
- Imaging/indexing of deposit account-related documents and forms.
- Deposit account research, including legal documentation related to subpoenas, and financial records summons.
- Prepare various monthly reports and account reconciliations, including board reporting.
- Responsible for processing, response and document retention related to legal requests, including subpoenas, levies, freezes, garnishments and related legal claims.
- Completes end-of-year specifications associated with deposit accounts system, as well as IRAs and the associated tax reporting corrections process.
- Responsible for setup and maintenance requirements associated with the account analysis program related to commercial analyzed accounts.
Skills and Experience Requirements:
- Education: high school diploma
- Minimum requirement of seven or more years work-related experience in Deposit Operations—includes significant exposure and knowledge of a wide range of back-office deposit account operational processes.
- Comprehensive knowledge of bank deposit compliance including NACHA, ECCHO and relevant state and federal regulations.
- Including no less than three years of management experience.
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