banking excellence | Bankers Digest

For 16th Year, Frost Bank Ranks Tops Texas List in J.D. Power Retail Banking Satisfaction Study

April 30, 2025 by Neil Ferguson

For the 16th consecutive year, San Antonio-based Frost Bank has received the highest ranking for retail banking customer satisfaction in Texas, according to the J.D. Power 2025 U.S. Retail Banking Satisfaction Study. It evaluates retail banking customer satisfaction with national and regional banks across the U.S. With an overall satisfaction index score of 745—68 points … Read more

VeraBank Names Byrdsong 2024 Employee of the Year

February 26, 2025 by Neil Ferguson

Henderson-based VeraBank has named Tamara Byrdsong its 2024 “Nelwyn Richardson Employee of the Year” recipient. Byrdsong joined the bank in 2013 and serves as retail branch administrator. Earlier in her tenure at VeraBank, she served as branch manager for the Longview 4th St. and Lakeport locations. The Nelwyn Richardson Employee of the Year award highlights … Read more

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Bankers Digest is your source for Texas banking news and information, including bankers on the move, bank developments across the state, industry updates, regulations and job opportunities. Click here to contact the editorial department.

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